HC Tickets
Free forever · every feature · no paid tier

Discord ticketing that holds up under real volume.

Configurable panels, modal forms, claim history, structured event logging, and transcripts that survive a redesign. Every server independently configured from one dashboard.

Built for the parts that get hard later

Most ticket bots handle the first week well. These are the things that matter in month six.

Panels that match your server

Build the embed, the buttons, and the ticket behaviour behind each button. Preview it exactly as Discord will render it, then deploy.

Ask before the ticket opens

Attach a modal form to any button. Answers are stored against the ticket and available as variables in every message you write.

Claiming with real history

Every claim and handoff is an event, not an overwritten column. You can see who actually worked a ticket months later.

Transcripts you can rebuild

Every transcript is stored as structured JSON first and rendered to HTML second. Redesign the output and regenerate the entire archive.

Per-server, isolated

Every server configures itself independently. Row-level security makes cross-server access impossible, not just unlikely.

Analytics from real events

Resolution time, first response, volume by panel, staff claim counts — computed from recorded events, never estimated.

From zero to your first ticket

  1. 01

    Sign in with Discord

    We read the servers you already manage. No invite codes, no manual setup.

  2. 02

    Invite the bot

    One click per server. The bot provisions its configuration automatically.

  3. 03

    Build a panel

    Design the embed and buttons, pick a category and support roles, deploy.

  4. 04

    Run support

    Tickets open, staff claim, transcripts archive themselves on close.

Everything here is free

Not free-for-now, and not a trial. There is no premium tier, no per-server fee, and no feature held back behind an upgrade. Unlimited panels, unlimited tickets, unlimited transcripts — the same product for everyone.

Most ticket bots put transcripts, extra panels, or analytics behind a subscription. This one does not, because it was built to be a good public ticket bot rather than a business.

Ready to set it up?

Sign in with Discord and you will see the servers you can manage straight away.

Get started